Marketing & Online Customer Support Question: Download Marketing & Online Customer Support PDF
Tell me how Would You Handle The Negative Comments From The Angry And Frustrated Customers?
Answer:
Show your warm, friendly and professional character. Only express it and do not tell your customers about that. Keep it in mind and you should demonstrate your ability in controlling and your power so that you are authorized to make dialogue (while your listening skills are maintained) and you will not be bull dozed or effected by the sentiment of the complainant.