Hospital Cashier Question: Download Hospital Cashier PDF
Suppose a coworker calls in sick leaving you to work the shift alone with long lines. What do you do?
Answer:
This is your opportunity to show the interviewer that you are not flustered easily and still work well under stress and pressure.
"The key is to prepare for the shift ahead both mentally and strategically. I would still provide exceptional customer service, but also adjust my work style to be faster paced than usual so that the lines would move quickly. A positive attitude and great service can outweigh a slight wait in line. If after some time the lines were still long, I would consult with my manager about calling in another coworker to help cover the shift."
"The key is to prepare for the shift ahead both mentally and strategically. I would still provide exceptional customer service, but also adjust my work style to be faster paced than usual so that the lines would move quickly. A positive attitude and great service can outweigh a slight wait in line. If after some time the lines were still long, I would consult with my manager about calling in another coworker to help cover the shift."
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