Customer Support Specialist Question:
Explain me how one can improve customer interactions?
Answer:
To improve customer interaction,
☛ Admit your mistakes even before your customer does and apologize
☛ Take follow up if a problem is solved
☛ Practice active listening so your customer feel heard
☛ Try to identify a common interest or liking with the customer
☛ Admit your mistakes even before your customer does and apologize
☛ Take follow up if a problem is solved
☛ Practice active listening so your customer feel heard
☛ Try to identify a common interest or liking with the customer
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