Conflict Resolution Question:
Describe a time when you took accountability for a conflict and initiated contact with the individual(s) involved to explain your actions?
Answer:
Conflict is an inevitible part of the work environment. How you deal with conflict is an important skill. Here don't focus overly much on why the conflict took place, instead talk about what you did to overcome it. I.e. You identified common ground, clarified expectations, identified miscommunications, empathized with the other person etc.
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