Customer Feedback Question:
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How to Keep surveys short during customer feedback service?
Answer:
The goal is to get a response. You're more likely to get a response if you ask two fast questions than you are if you ask 12 meaty ones.
That is downright shocking--and profound--when you consider that response rates for B-to-B surveys can often be less than 10 percent.
That is downright shocking--and profound--when you consider that response rates for B-to-B surveys can often be less than 10 percent.
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