Travel Agent Interview Preparation Guide
Optimize your Travel Agent interview preparation with our curated set of 26 questions. Each question is designed to test and expand your Travel Agent expertise. Suitable for all experience levels, these questions will help you prepare thoroughly. Secure the free PDF to access all 26 questions and guarantee your preparation for your Travel Agent interview. This guide is crucial for enhancing your readiness and self-assurance.26 Travel Agent Questions and Answers:
1 :: Can you please explain what is the most rewarding part of being a Travel Agent?
When clients return from their vacations and sing your praises with the experiences they had! Referrals are the highest form of compliments.
2 :: What is your weakness as Travel Agent?
You’re not a perfectionist! Be honest in a constructive way and turn it into a positive.
i.e. I have struggled previously to plan out my day and manage my time. So I have learnt to use my outlook diary and use this to prompt me and help organise my time to complete my tasks to given deadlines.
i.e. I have struggled previously to plan out my day and manage my time. So I have learnt to use my outlook diary and use this to prompt me and help organise my time to complete my tasks to given deadlines.
3 :: Please explain me what are the skills required for travel agent employee in order to success in his work?
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Talking to others to convey information effectively, Actively looking for ways to help people, Understanding written sentences and paragraphs in work related documents, Being aware of others' reactions and understanding why they react as they do.
4 :: Suppose your client is upset with you for a mistake you made, how do you react?
Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
5 :: Can you tell me what is your biggest fear?
Don't try to sugarcoat the answer by listing something ambitious as a fear, unless you truly mean it (for example: I fear being a great leader) - Share your real fears but discuss how you would overcome them.
6 :: Tell us do you have experience as Travel Agent?
Working in a travel agency needs you to be patient, efficient, and you are to show your customer service skills. This job can be stressful if you are not mentally and physically ready. There could be a lot of challenges, which only experienced individuals can cope up with. Do you have previous experience? It is the commonest question asked by every employer. You don’t need to tell a lie. If you have prior experience then well and good, but if you don’t have then ask them to give you a chance so that you can prove your skills and can gain some knowledge about how to work in professional environment.
7 :: Please explain me how would you describe (needed travel agent or your) work style?
My work style matching exactly what cashier job requires by: being careful about detail and thorough in completing work tasks, being reliable, responsible, and dependable, and fulfilling obligations, being honest and ethical, being pleasant with others on the job and displaying a good-natured, cooperative attitude, maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
8 :: Tell me two examples of things you've done in previous jobs or school that demonstrate your willingness to work hard?
It would be good to have an example from school and from work. Explain what you did and why you wanted to work hard, and how you managed your time.
9 :: Please tell me what are the main job duties and responsibilities of travel agent employee?
Travel agent responsibilities are to compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs; provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations; collect payment for transportation and accommodations from customer; book transportation and hotel reservations, using computer terminal or telephone; print or request transportation carrier tickets, using computer printer system or system link to travel carrier; plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers; converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
10 :: Professional Travel Agent Job Interview Questions:
☛ What excites you about being a travel agent?
☛ How has your work experience prepared you for this position?
☛ How do you feel about working in sales?
☛ What would you differently if you saw that you weren’t meeting sales goals?
☛ How much, in percentages, do you book for air travel, hotels, and cars?
☛ Rank your air travel, hotel, and car bookings by volume. What do you book most?
☛ What GDS systems have you used before?
☛ How do you find the lowest fees for your client?
☛ You’re on the phone with an angry customer. How do you calm them down?
☛ What kinds of questions would you ask a walk-in client?
☛ What would you do if your customer couldn’t afford the package you suggested?
☛ Describe a time you impressed a customer. What did you do, and what did you learn from that experience?
☛ Describe your approach to planning a complex itinerary.
☛ How has your work experience prepared you for this position?
☛ How do you feel about working in sales?
☛ What would you differently if you saw that you weren’t meeting sales goals?
☛ How much, in percentages, do you book for air travel, hotels, and cars?
☛ Rank your air travel, hotel, and car bookings by volume. What do you book most?
☛ What GDS systems have you used before?
☛ How do you find the lowest fees for your client?
☛ You’re on the phone with an angry customer. How do you calm them down?
☛ What kinds of questions would you ask a walk-in client?
☛ What would you do if your customer couldn’t afford the package you suggested?
☛ Describe a time you impressed a customer. What did you do, and what did you learn from that experience?
☛ Describe your approach to planning a complex itinerary.