Insurance Customer Service Representative (Commerc Interview Preparation Guide

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68 Insurance Customer Service Representative (Commerc Questions and Answers:

1 :: What type of people do you not work well with?

Be very careful answering this question as most organization employ professionals with an array of personalities and characteristics. You don't want to give the impression that you're going to have problems working with anyone currently employed at the organization. If you through out anything trivial you're going to look like a whiner. Only disloyalty to the organization or lawbreaking should be on your list of personal characteristics of people you can't work with.
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2 :: How well do you perform under pressure?

This is a fair question, as potential employers want to know if you're going to be able to get the job done even when things get a little bit stressful. You may say that you thrive under pressure or that you're able to get the job done even when things get a little bit stressful, just make sure to provide some real world examples of your ability to work under pressure in a prior job.

3 :: How do you propose to compensate for your lack of experience?

The first thing you should do is discuss experience you have the interviewer is unfamiliar with. Once that is detailed, tell the person conducting the interview that you are able to learn new tasks and information in a reasonable period of time and possess a strong work ethic. However, only state this if you can live up to these expectations.

4 :: How do you stay organized?

By maintaining proper routine every day. Putting my strongest points with my weakness. High priority always comes first As Insurance Customer Service Representative (Commerc.

5 :: Who are your heroes?

Have at least one person you consider a hero or role model. Be ready to explain why they are a hero to you and how they've inspired you to be a better person.

6 :: What have you done to improve your knowledge As Insurance Customer Service Representative (Commerc in the last year?

Try to include improvement activities that relate to the job As Insurance Customer Service Representative (Commerc. A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention.

7 :: What critical component of this position As Insurance Customer Service Representative (Commerc makes the work challenging?

Heading information: This should include job title, pay grade or range, reporting relationship (by position, not individual), hours or shifts, and the likelihood of overtime or weekend work.
Summary objective of the job: List the general responsibilities and descriptions of key tasks and their purpose, relationships with customers, coworkers, and others, and the results expected of incumbent employees.
Qualifications: State the education, experience, training, and technical skills necessary for entry into this job.
Special demands: This should include any extraordinary conditions applicable to the job As Insurance Customer Service Representative (Commerc (for example, heavy lifting, exposure to temperature extremes, prolonged standing, or travel).
Job duties and responsibilities: Only two features of job responsibility are important: identifying tasks that comprise about 90 to 95 percent of the work done and listing tasks in order of the time consumed (or, sometimes, in order of importance).

8 :: What relevant work experience do you have in this career field As Insurance Customer Service Representative (Commerc?

Talk about specific work related experience for the position you're interviewing for. Make sure the experience is relevant. Don't talk about previous experience that is not related to the position in question. If you don't have specific career related experience speak about prior experience that has helped you develop the specific knowledge and skills required for the position you are applying for.

9 :: Tell me about a time when you successfully handled a situation?

For this question, the interviewer wants to know what you do in a situation that doesn’t have a clear answer. This will help the interviewer know how you respond to unforeseen challenges.

10 :: Do you ever take work home with you?

Here are two great sample answers that might help get you started:

☛ I am an extremely organized person, so I tend to be able to get my work done at work. However, if the need arose I would not be against taking work home. I try not to make it a habit, since I do value my free time. I do realize though that the work we do is important, and sometimes you have to do what needs to be done.
☛ I do not shy away from taking work home with me. I know that meeting deadlines and doing outstanding work sometimes means taking a bit of it home. I do not have a problem doing that when the need arises.
☛ Make sure to give an honest answer. Lying about taking work home may turn out badly for you if it is required and you do not do it.
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11 :: What kind of car do you drive?

The only time this might matter is if the job requires a certain type of car because of the responsibilities. For example, if you need to load a lot of construction materials into your car, you'll probably need a truck.

12 :: How do you adapt to new working environments As Insurance Customer Service Representative (Commerc?

It's important that you demonstrate that you can adapt to changing environments quickly. You want to stress that you can manage change. The one thing in life that is constant after all, is change.

13 :: Why did you select the University _______?

Discuss the academic program, the extracurricular program(s), the school spirit, the quality of your peers, and the professors.

14 :: How would your references describe you?

Think of three major characteristics that demonstrate your best qualities related to work and then have quick stories to describe why.

15 :: The change in the business industry now requires you to have a new set of skills you have to learn, how do you react to that?

First, find out which skills are the ones that you're currently lacking. Then identify what the steps would be to acquire/build those skills. Then take action to do so.

16 :: Tell me about a time you had to fire a friend?

Hopefully you've never had to do this, but if you did, talk about how hard it was personally to fire anyone but that you did it objectively.

17 :: Give me an example of a time when you set a goal and were able to meet or achieve it?

Show that you set great goals and the process and steps you took to achieve it. Details really matter here.

18 :: What specific steps do you utilize in solving workplace problems?

Analyze the problem As Insurance Customer Service Representative (Commerc. Discuss possible remedies and resulting outcomes. Decide on the remedy and track results. Re-visit problem if it's not resolved.

19 :: How would your boss and co-workers describe you?

First of all, be honest (remember, if you get this job, the hiring manager will be calling your former bosses and co-workers!). Then, try to pull out strengths and traits you haven't discussed in other aspects of the interview As Insurance Customer Service Representative (Commerc, such as your strong work ethic or your willingness to pitch in on other projects when needed.

20 :: Your coworker highlights your mistakes in front of everyone, how do you handle the situation?

Admit to the mistake without being emotional, but then discuss how you are being proactive in getting it fixed. Lastly, pull the co-worker aside later on to tell them that you'd appreciate it if they gave you the feedback 1:1 first before throwing you under the bus.
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21 :: Tell me about a time when you were forced to make an unpopular decision?

Not every decision is popular. In fact, almost every decision is bound to make someone unhappy at some point. The key is to demonstrate how it impacted others positively and why you chose it.

22 :: What's the difference between good and exceptionally great?

Being good is getting the job done as promised As Insurance Customer Service Representative (Commerc. Being great is delivering the work in an exceptional way that completely exceeds expectations.

24 :: What role do you see technology playing in this role?

Technology is important to almost every job today but it's not meant to be abused. I believe it's important to increase productivity and not for personal use.

25 :: How would you feel about working for someone who knows less than you As Insurance Customer Service Representative (Commerc?

The reality is, the majority of the time someone is in a management/leadership position is because of their experience and past success. So they probably possess at least a unique set of knowledge from you. So you'll want to learn from them as much as possible. If it's not the case, then discuss how you would look for mentors in different departments to help your personal career development.

26 :: Can you perform Internet research? Please describe to me your steps in doing so?

Internet research can entail Google searches, industry sites, news articles, social networks and company websites.

27 :: What have you done to reduce costs, increase revenue, or save time?

Even if your only experience is an internship, you have likely created or streamlined a process that has contributed to the earning potential or efficiency of the practice. Choose at least one suitable example and explain how you got the idea, how you implemented the plan, and the benefits to the practice.

28 :: How would you describe your approach to Insurance Customer Service Representative (Commerc?

In more general terms, a question such as this gives a candidate the opportunity to talk about their professional philosophy and skills. While the question is general in nature, the best answers are usually quite specific, picking one or two points and exemplifying them with instances from personal history.

29 :: What is your perception of taking on risk?

You answer depends on the type of company you're interviewing for. If it's a start up, you need to be much more open to taking on risk. If it's a more established company, calculated risks to increase / improve the business or minimal risks would typically be more in line.

30 :: How do you imagine a typical day of an employee in our company As Insurance Customer Service Representative (Commerc?

Just do not say that you imagine to only walk and watch what people do. Rather try to show them your attention to details and proactive attitude to job. Mention that you would try to observe the problems, weaknesses as well as opportunities to improve the results and take measures according to it.
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