Debt Collector Interview Preparation Guide

Part of the work of a debt collector is to investigate the whereabouts of debtors. I have great investigative skills which make it somewhat easy for me to locate clients, by going through official and unofficial channels!

Your post-secondary background is on your resume; however, the interviewer is asking for you to go into further detail on your experience. This is a great time to brag a little bit about any scholarships, awards, or accolades you may have received during your post-secondary studies. Be sure to discuss how your education has prepared you for a position with Debt Collection Agency.

Nearly every interview that you go to will kick off with this basic question. You want to keep your answer concise but information-packed. Briefly explain your educational and employment experience with one or two sentences. (After all, the employer can already see that in your resume.) Follow up with additional information about what you are passionate about (relevant to the job) so that you impress the employer immediately with your enthusiasm. Keep all irrelevant personal information out of your answer.

You want to make sure that you know in advance what type of position the company is hiring for and answer the question in line with that. For example, if it is a temporary position, then note that you are aware that it is a temporary position and that you would stay through the end of your contract with the possibility of being open to further employment — if it is offered. In general, you want to show that you’re not going to just jump at the next big chance, leaving this company in the lurch, so use this question to explain your commitment and loyalty to the projects that you take on.

These days all cases are electronically downloaded from the system of the attorneys. It has to be kept up to date, and there has to be regular feedback on progress. We also confirm home or work addresses of the debtors. Only then can you go to the debtors to try and collect. We work mostly for attorneys, who specialise in debt collection for their clients.

A bit of both.

I have over 6 years of experience working as a debt collector. In addition to experience, I am well-versed in strategizing ways to connect with debtors and solicit payment. The last 4 years that I have worked as a debt collector, I have been successful in closing all accounts assigned to me. I’m quite sure that I will be a great addition to your organization.

The one strength that I possess which I depend on highly when performing my job duties is my ability to stay focused. It is this strength that helps me collect the right type of information and does not let me wander from my target.

Many companies will ask for a background check before employing you. This due diligence could include a criminal record check, a credit check, a drivers' abstract, and education verification. The request will vary from company to company so you should always be prepared to comply with all requests. If there is a mark on your record, this is the best time to disclose that information.

If you have a clean record: "I can fully understand why Debt Collection Agency would need to conduct background checks on all potential employees. I have a squeaky clean record and am happy to comply with any of your requests."

The correct answer is “yes”. You want to show off your confidence. However, you should never give a one-word answer in an interview, so you’ll want to follow up with a specific reason that you consider yourself successful. For example, you might say that you have set goals and achieved them. You should also note that you don’t feel that you’ve reached your pinnacle of success and explain why this new position will take you one step closer.