Beauty Salon Interview Preparation Guide
Prepare comprehensively for your Beauty Parlour interview with our extensive list of 29 questions. These questions will test your expertise and readiness for any Beauty Parlour interview scenario. Ideal for candidates of all levels, this collection is a must-have for your study plan. Dont miss out on our free PDF download, containing all 29 questions to help you succeed in your Beauty Parlour interview. Its an invaluable tool for reinforcing your knowledge and building confidence.29 Beauty Parlour Questions and Answers:
1 :: How will you keep up to date with new products?
Magazines, trends, from your Manager/Company.
2 :: What kind of person do you need to be to succeed in this job?
You need to be sociable, organised and definitely not squeamish! This job isn't as glamorous as you might think. You also have to have lots of tact and empathy - sometimes you feel like a psychiatrist!
3 :: On a scale of 1 to 10, 10 being the highest, where would you rate a salon receptionist's significance? Why did you give this rating?
I would give it a 9. This is because salon receptionists are the first people customers meet when they enter and it is up to them to provide a positive image of the place they are representing.
4 :: What do you consider the most important task of a salon receptionist once she has conferred with a customer and determined her needs?
It is not only important to determine customers' needs. It is also important to translate those needs to the stylist / therapist so that they can be met properly. This is more important than anything else as customer satisfaction depends on this translation.
5 :: What experience do you have in this beauty salon field?
Hopefully if you're applying for this position you have bags of related experience, and if that's the case you should mention it all. But if you'reswitching careers or trying somethinga little different, your experience mayinitially not look like it's matching up.That's when you need a little honest creativity to match the experiences required with the ones you have.People skills are people skills after all,you just need to show how customerservice skills can apply to internalmanagement positions, and so on.
6 :: Tell us about a time you were confronted with an obstacle and how you overcame it?
I either jumped over or walked around it.
7 :: What did you spend your time on at your last job? Tell me about your day?
1) saying good morning to my boss
2) internet
3) telling my boss his scheduled meetings for the day
4) internet
5) answering phone; taking messages; transferring calls for my boss
6) internet
7) greeting guests
8) internet
9) booking meetings, reservations, etc.
10) internet
11) Saying goodbye to my boss
2) internet
3) telling my boss his scheduled meetings for the day
4) internet
5) answering phone; taking messages; transferring calls for my boss
6) internet
7) greeting guests
8) internet
9) booking meetings, reservations, etc.
10) internet
11) Saying goodbye to my boss
8 :: Why do you think you will make a good beauty therapist?
Obviously you need to be answering that you feel you can make people feel and look good as one of your points.
9 :: What do you dislike about your job?
I dislike the unsociable hours, commuting between clients and having to lug all my heavy kit everywhere!
10 :: Tell us of a time when you had to deal with a particularly unhappy customer. How did you manage to placate her?
One of our regular customers came in for a facial but had a severe reaction to one of the products that the therapist used on her. Even though she had been through the exact same facial regime many times before, she was quite upset and blamed the therapist for being careless and using a different product. I politely asked her to sit down and calmed her by apologizing for her discomfort. I explained that she may have had a reaction not because of the product but because skin tends to react differently under different circumstances. I offered her a discount on her next facial appointment and gave her the freedom to choose the products that she wanted to be used on her.