Marketing And Sales Executive Question:

_______________ is quoted as saying , "everyone lives by selling something."

* a) Bill Gates
* b) Robert Louis Stevenson
* c) Arthur Miller
* d) Henry Ford

Answer b

Previous Question	Next Question
Successful service companies focus on their attention on both their customers and their employees. They understand ___________________, which links service firm profits with employee and customer satisfaction.	Anything that can be offered to market for attention, acquisition, use, or consumption that might satisfy a want or need is called a(n):