Front Desk Officer Question: Download Front Desk Officer PDF

Why do you think we require good customer service ability from you?

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Answer:

Because, as a receptionist, I will be the first point of contact between your company and the stakeholders, clients and customers. My customer service ability will set the first impression of your company. With my brilliant customer care expertise, I will be able to maintain strong professional relationships with the clients/customers to increase recurring business and maximize client base.

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What basic office equipment can you operate and use?Did you managed to add the value to your role as a receptionist in your previous position? How did you do it?