Answer:
CRM stands for Customer Relationship Management.
The literal and original meaning of the expression "Customer Relationship Management" was, simply, managing the relationship with your customer. Today it is used to describe IT systems and software designed to help you manage this relationship.
The literal and original meaning of the expression "Customer Relationship Management" was, simply, managing the relationship with your customer. Today it is used to describe IT systems and software designed to help you manage this relationship.
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