Front Desk Representative Question: Download Front Desk Representative PDF
Tell us what do you think are the responsibilities of the receptionist in hotel?
Answer:
Basic research of hotels will help you more for answering this question. Basic responsibilities of hotel you can mention in your answer are :
☛ Make guests feel welcome, manage room bookings (also known as reservations)
☛ Dealing with bookings by phone, e-mail, letter, fax or face-to-face
☛ Completing procedures when guests arrive and leave
☛ Dealing with special requests from guests (like booking theatre tickets or storing valuable items)
☛ Dealing with complaints or problems
☛ Choosing rooms and handing out keys
☛ Preparing bills and taking payments
☛ Answering questions about what the hotel offers and the surrounding area.
☛ Show your full knowledge in short that how much you aware about the working of hotel.
☛ Make guests feel welcome, manage room bookings (also known as reservations)
☛ Dealing with bookings by phone, e-mail, letter, fax or face-to-face
☛ Completing procedures when guests arrive and leave
☛ Dealing with special requests from guests (like booking theatre tickets or storing valuable items)
☛ Dealing with complaints or problems
☛ Choosing rooms and handing out keys
☛ Preparing bills and taking payments
☛ Answering questions about what the hotel offers and the surrounding area.
☛ Show your full knowledge in short that how much you aware about the working of hotel.
| Previous Question | Next Question |
| Explain me how long will you work for our hotel if hired? | Explain me what makes a good receptionist? |