Front Desk Representative Question: Download Front Desk Representative PDF

Explain me what makes a good receptionist?

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Answer:

As we already discussed above about some unique qualities which can make a receptionist good. These are:

☛ Excellent written and spoken communication skills
☛ Patience and tact
☛ The ability to use computerised technology effectively
☛ Good problem solving skills
☛ The ability to stay calm under pressure and look after several things at once
☛ Strong customer service skills
☛ The ability to adapt to different guests
☛ A friendly and professional telephone manner.

You not only need to mention these qualities but also need to learn these qualities so you will be able to prove yourself good and better then others

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