Help Desk Specialist Question: Download Help Desk Specialist PDF
Tell me what skills do you possess that make you a good contender to be considered for a help desk specialist position?
Answer:
I possess in-depth working experience of Windows products, including application installation, Active Directory and organization units. In addition to this, I have deep knowledge of data backup systems, principles and safeguards, and can handle antivirus systems and security settings with great expertise. As far as non-technical skills are concerned, I am a customer service-oriented individual with exceptional telephone mannerisms, and excellent communication skills.