Business process outsourcing (BPO) Question:

Tell me what services are provided by a bpo?

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Answer:

Following are the category of services which are provided by a bpo:
• Customer Contact Management
• Finance / Accounting Processes
• Logistics
• Travel Management
• Telemarketing
• Health care
• Utilities
Other then these, Human Resources, Consulting, Insurance, Documentation, telecommunications are some other sectors are also following bpo trend.

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