Customer Support Executive Question: Download Customer Support Executive PDF
Tell me how would you respond if you didn’t know the answer to a question?
Answer:
A great candidate for a customer service position should have a strong answer for this one ready to go, as this is an unavoidable part of the job. No matter how much training a customer service rep gets, there are always going to be questions they don’t know how to answer, and they need to be able to deal with that.
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