Air Hostess Question:

Tell me how would you keep our patrons satisfied?

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Answer:

As a core effective communication rule, I believe in maintaining effective eye contact, having a welcoming gesture and a smiling face, breaking the ice between the new customer and the hotel by speaking first and greeting the guests. What really adds value is using the guest’s surname in the conversation to make the guest feel comfortable.
I am recognized for providing guests with friendly, effective and courteous service while answering their queries in a professional and polite way

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