Cosmetologist Question:

Tell me how do you build relationships with customers?

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Answer:

I think the best way to build a good relationship with a customer is to really get to know them. Client consultations help in figuring out what kind of look the person is going for and what the DEFINITELY don't want. Also, taking notes never hurts. Personally, I wouldn't want to walk into my hair salon and have my stylist forget my name! So if I have to reread my consultation notes I will.

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