Ecommerce Customer Support Executive Question:

Tell me how E-commerce Works?

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Answer:

When a consumer wants to buy a certain product, he go to the website and selects the product he wants to buy. Once the product is selected, the consumer transaction is moved to the online transaction server where he places an order.

The information is exchanged over a secure channel through a private gateway to a processing network. The networked banks accept or reject the transaction.

All this happens in just a matter of seconds.

eCommerce is a very secure due to the SSL (Secure Socket Layer) technology.

The basic steps involved in becoming Commerce Enabled are:

☛ Getting an Internet Merchant Bank Account
☛ Web Hosting
☛ Obtaining a Digital Certificate
☛ Finding a Provider of Online Transactions
☛ Creating or Purchasing a Shopping Cart Software

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