Customer Service Question:

Tell me do you have experience answering phones, handling requests?

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Answer:

Talk about relevant experience, even if it was not a telephone service. Mention any job related to serving customers and interacting with clients. Speak about your ability to communicate with many customers each day while maintaining composure under a heavy workload and time pressure.

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Do you think you have strong communication skills?Will you be able work in a computerized environment as customer service representative?