Manager Airfield Question: Download Manager Airfield PDF

Suppose you see one of the passengers being deliberately rude to your fellow flight attendant. How would you solve this?

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Answer:

This is one of the most common problems that flight attendants face during their jobs. Most often than not, the people who cause such problems are harmless creatures, just somewhat bored.
The best way to solve these problems is by dealing with them in a soft, yet strict demeanor, which would make the perpetrator uneasy and repentant, and create a sense of relief amongst the other passengers.

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