Hotel Concierge Question:

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Please explain me a time when you had to deal with an unhappy hotel guest. How did you handle the situation?

Hotel Concierge Interview Question
Hotel Concierge Interview Question

Answer:

When presented with situational interview questions like this one, it’s important to create a clear and concise answer that describes the problem you encountered, the steps you took to address it, and the ultimate solution. Stay positive and show that you learned something from the situation whenever possible.

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Tell us have you ever had to bend the rules in order to achieve a goal as Hotel Concierge?Tell us have you ever been yelled at by a patron? How did you handle the situation?