Technical Support Engineer Question:

You can consider this question as an ice breaker. You will find yourself facing this question in almost all the interviews for this position. An effective answer to this question will summarize your basic technical qualification along with some information about the technologies and products you have worked on. Here, you can go on to talk about any revolutionary or recent technology you have worked on. For e.g. "I have completed by BE - Electronics with 78% marks and have a 2 years experience of working in the industry of security software. I have the privilege of working in the team which developed and supported the revolutionary Winsock Layer technology". The trick is to put the full stop at the right place to provoke the desired next question. With this answers, you can immediately expect a question "What is Winsock Layer Technology?"