IT Help Desk Question:

IT Help Desk interview questions part 7:

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Answer:

► How have you built knowledge of products and services?
► What type of process discipline do you use?
► What communicating and networking systems are you familiar with?
► Have you ever used SAP or similar system?
► How do you manage and organize several departments? How do you monitor these departments?
► What type of systems development skills do you possess?
► What are your administrative practices?

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