Clarify CRM Question:

How to add business partner in sap crm

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Answer:

Business partner get in to CRM system through various sites.1. Direct creation of BP in CRM system.2.ELM3.User Creations through Mkt. Campaign Internet sales4.Through CIC5.Transfer from R/3

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The use of the eSupport Application in the ClarifyCRM is (Multiple choice)

A) Search for Solutions
B) Create cases
C) Field Services
D) Create work cases
In CRM, Who is a customer?