Answer:
CRM strategies that go beyond technology, helping companies
acquire and retain customers, build lasting relationships,
improve loyalty, gain insight, and implement customer-
focused strategies. It enables companies to become customer-
centric enterprises, helping them drive new growth,
maintain competitive agility, and attain operational
excellence.
acquire and retain customers, build lasting relationships,
improve loyalty, gain insight, and implement customer-
focused strategies. It enables companies to become customer-
centric enterprises, helping them drive new growth,
maintain competitive agility, and attain operational
excellence.
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