Customer Support Specialist Question: Download Customer Support Specialist PDF
Explain me what are the key attributes of a call center executive?
Answer:
The key attributes of a call center executive are
☛ Friendly attitude
☛ Ask the right questions
☛ Accurate answers to the customer query
☛ Professional phone relationship
☛ Be the face of the organization
☛ View a customer’s complaint as an opportunity to gain the customer’s respect
☛ Resolve complaints patiently
☛ Friendly attitude
☛ Ask the right questions
☛ Accurate answers to the customer query
☛ Professional phone relationship
☛ Be the face of the organization
☛ View a customer’s complaint as an opportunity to gain the customer’s respect
☛ Resolve complaints patiently
| Previous Question | Next Question |
| Explain me in our industry, what are some important trends that you see? | Explain me for implementing a CRM solution to your business what things need to take care of? |