Help Desk Specialist Question:
Explain me how good are you at solving problem on phone?
Answer:
Solving problem face to face is different than handling them on phone. To convince your interviewer that you have an ability to solve the problem you can put an example of any previous incident where you have solved the customer problem on phone easily.
| Previous Question | Next Question |
| Explain me what is the best thing you like about your job? | Do you know what is the difference between helpdesk and service desk? |