Customer Support Representative Question:

Explain me how do you manage an angry customer?

Tweet Share WhatsApp

Answer:

I have had plenty of instances to handle irate customers effectively. The tact is – never loose your temper and listen them patiently. Once you know what is wrong, you can make amends for it and help them out appropriately.

Download Customer Support Representative PDF Read All 53 Customer Support Representative Questions
Previous QuestionNext Question
Suppose the customer points out a big problem with our product. What do you do?Tell me how do you respond when you don't know the answer to a customer's question?