Customer Support Representative Question:
Explain me about the products or services you've previously helped support?
Answer:
What they're looking for: A candidate who is knowledgeable and can recall information about the products or services they supported.
How to answer: Be prepared to give a brief description of the products or services you've worked with. Practice a 15-second pitch of the product or service to help the interviewer immediately understand the product, and to show your salesmanship.
How to answer: Be prepared to give a brief description of the products or services you've worked with. Practice a 15-second pitch of the product or service to help the interviewer immediately understand the product, and to show your salesmanship.
| Previous Question | Next Question |
| Can you handle multiple calls at the same time? | Tell us what type of schedule are you looking to work? |