Death Benefits Clerk Question:

Download Job Interview Questions and Answers PDF

Explain me about a major problem you recently handled. Were you successful in resolving it?

Death Benefits Clerk Interview Question
Death Benefits Clerk Interview Question

Answer:

While working at K-mart, I was one of three people to work in the electronics department. One day upon arriving at work, I was told the district manager was coming the next day to do a store inspection. The two other people who worked in electronics were both over 55. Neither could lift heavy objects, and one refused to work at all. As a result, the electronics department was usually left to me to keep stocked with product and kept in order. I had about five hours of work time to get the entire department in shape. Those five hours passed, and there was still a substantial amount of work to be done. I asked the store manager if I could stay and work after hours while the overnight stockers were there. He said that because of the employment budget, he could not let me. I was faced with bringing the entire store’s rating down, so I suggested a creative staffing solution, allowing me to work the extra hours while temporarily reducing the hours of the other two members of the department. Because of this solution, in a matter of hours, the department was in tip-top shape — and still under budget. And the results? The electronics department got a score of 95 out of 100.

Download Death Benefits Clerk Interview Questions And Answers PDF

Previous QuestionNext Question
Suppose if you could change or improve anything about your college, what would it be?Please explain have you done anything to further your experience as Death Benefits Clerk?