National Highway Authority(NHA) Officer Question:
Conflict Resolution Based NHA Officer Interview Questions:
Answer:
► Describe a time when you took personal accountability for a conflict and initiated contact with the individual(s) involved to explain your actions.
► How do you handle problems with customers? Give an example.
► How do you go about establishing rapport with a customer? What have you done to gain their confidence? Give an example.
► What have you done to improve relations with your customers?
► How do you handle problems with customers? Give an example.
► How do you go about establishing rapport with a customer? What have you done to gain their confidence? Give an example.
► What have you done to improve relations with your customers?
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