Marketing & Online Customer Support Question: Download Marketing & Online Customer Support PDF

Can you provide a specific example of content you created that entertained and/or educated your readers?

Tweet Share WhatsApp

Answer:

☛ Why it’s important to ask this: Content marketing is about adding value to your readers, such as providing an infographic that educates about their industry, or creating an entertaining video that helps them with their job or career. Your team needs to create content that provides entertainment such as through story-telling or comedy in order to stand out from the crowd, and to capture and sustain their attention.
☛ What to look out for: Look for examples of their content that told a story, used humor, and/or educated their audience about something other than a company’s products. Bonus points if the candidate has delivered more unique formats of content, such as infographics, podcasts or interactive content. Ask for examples of where they’ve used visual content, including why they were or weren’t successful.

Download Marketing & Online Customer Support PDF Read All 50 Marketing & Online Customer Support Questions
Previous QuestionNext Question
Do you know aligning Content with Market/Customer Needs?Tell me how important do you think it is to work collaboratively with other customer service representatives and teams across a company?