Customer Communication Question:

Download Job Interview Questions and Answers PDF

What is customer communication management?

Customer Communication Interview Question
Customer Communication Interview Question

Answer:

Customer Communications Management (CCM) is a term highlighted by research companies such as Gardner Group, Forester Research, Info-trends, and Madison Advisers to define a convergent set of Information Technology solutions that together provide organisations with the ability to advance the way that they communicate with their customers.

Download Customer Communication Interview Questions And Answers PDF

Previous QuestionNext Question
How to demonstrate ability in Communication with customers?How I should demonstrate my Strong communication skills?