Call Center Representative Question:
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Tell me are you confident of your communicative skills in convincing people?
Answer:
Point number one-please do not answer in negative to this question-even if you are an absolute failure at convincing people to do anything. The answer has to be-"Yes, I think I can easily convince people." Then tell them how you convince people. Reading up on this aspect will help not only frame a good response to this question, but will also help you in doing your job better.
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