HR Generalist Question:

☛ Grievance process is one of the vital areas in building employee confidence and building the relationship. There should be a definite grievance procedure. The grievances have to be attended within the time limit. When the grievance is not able to solve within the prescribed time limit , the concern persons has to called up and informed about the action taken so far and the reason for delay in arriving at the solution and expected
☛ time required to achieve the target.
☛ Unique no to be allotted for each and every grievance and possibly it has to be classified according to the merit of the issue.
☛ By classification, you could able to identify the nature of grievances (over a period of time) which will be very useful in streamlining the Grievance procedure.Employee participation and suggestions to be appreciated to make the grievances procedure to be more effective.