Emergency Operator Interview Preparation Guide

Over the previous 4 years that I have worked as an ambulance dispatcher, I have received calls from distressed people, provided them with counseling and instructions on what to do until help arrives, coordinated ambulance dispatch services, and monitored status of dispatched units. In addition to this, I have handled recordkeeping work and trained other dispatchers in performing similar work duties.

Nothing can compare to actual experience. Since I have done ambulance runs for over 10 years now, I am capable of being highly useful in an emergent situation. Current BLS certification and extensive experience in providing CPR and First Aid are also reasons why I feel competent to do this job.

Your answer to this inquiry will tell the interviewer a lot about how you would fit in the established working environment. From your response to these types of dispatcher interview questions and answers, the hiring manager will gauge how well you can work with and lead others. Your reply should indicate that you are capable of being efficient in a team or when working alone. Additionally, you should show that you can lead others as well as follow depending on the demands of the situation.

I believe that I have an adequate ability to evaluate and respond to situations with new information arising. With proper training, i feel that i will become proficient in that ability.

Candidates should demonstrate a methodical approach to emergency care and walk you through their process of responding to an emergency. Look out for a detailed, step-by-step methodology that is cognizant of its strengths and weaknesses.

As a nurse, you are treating patients while dealing professionally with patient families and performing all the other duties of nursing. That means you have more than likely dealt with a difficult patient situation. Know that this question is coming and be prepared to not only describe a situation but also how you worked through it.

Expect a scenario-type question like this during your interview. The team wants to know how you make quick, controlled decisions. By hearing how you’d triage these patients, your interviewer will get a sense of your clinical expertise and your critical thinking skills. Be sure to discuss task prioritization, delegation, and conflict resolution within your answer.

This is a common question for all nurses; no matter your RN specialty. Emergency room nurses must move quickly, make decisions on the fly and treat patients under circumstances that aren’t ideal. Be prepared to provide specific anecdotes that demonstrate you can perform with excellence under pressure.

proficient;
normal ways things could happen compare to what could happen
☛ trends from past
☛ watch patterns

☛ Tell me about a time you had to make a difficult decision when your supervisor wasn’t around
☛ Have you ever felt overwhelmed by stress? What did you do to keep performing your duties?
☛ Recall a time you had to multi-task. Were you successful?