Cruise Hostess Interview Preparation Guide

I have experience working in another restaurant, I worked busy shifts and I'm used to serving large parties. From my experience I feel comfortable talking to customers.

I would first listen to all of concerns, sometimes customers just want their frustrations to be heard. Then I would then follow up with a sincere apology and ask if there is anything I can do to help mend the situation.

I do what is required of me at that moment to better deal with it and after the stress has dissipated I take a deep breath and calm myself down.

I would considered myself reliable, I am never later, always make it in for my shifts, and always lending a helping hand.

I would do what's described in the manual. If it is an unusual situation, I would ask a co-worker or my supervisor.

It is important to have a positive attitude and smile, work effectively as a team, help where is needed, and be eager to learn.

Getting the job was not easy. I honestly had no idea how to even go about starting this process. When people ask me “why…” I respond with “It all started because of a boy”. Usually, folks who are interested in working on cruise ships, find a recruiting agency and pay them to get them a job. This is good as it means less work for you, but can be bad as I have heard tales of folks applying for reception and being given a waitressing position or having to pay the recruiters part of their salary for the first contract or two.

Most of the cruise lines will allow their crew to use guest amenities on their time off. However, passengers always take priority when using the pool, gym etc. Most cruise will also offer their crew a mess or recreation area/ dining hall and in some cases a crew bar where drinks are sold considerable less than in passenger's bars.

Yes, this may be possible. However, you don't want to make a whole bunch of requests before you are hired. We recommend that you and your spouse/friend each apply to the same set of companies. But you should each apply separately and then during to the mid to later stages of the interview process, you should let your recruiter/human resources representative know that your spouse/friend is also interested in working on the same ship. If a position is available that he/she is qualified for, many companies will try to make things work out.

Please note, that companies are more likely to accommodate married couples, but often they can help arrange it so you can work with a friend as well.

The minimum age to work on a cruise ship is usually either 18 or 21 years old, depending on the cruise line, cruise ship and position you are applying for. Beach resorts usually have a minimum age of 18 years old for many of their positions. Many cruise lines and beach resorts will require you to be at least 21 if you are serving alcoholic beverages.