German Customer Question:

Your client is upset with you for a mistake you made, how do you react?

Tweet Share WhatsApp

Answer:

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.

Download German Customer PDF Read All 63 German Customer Questions
Previous QuestionNext Question
Tell me about a time when you had to give someone difficult feedback As German Customer?How would your references describe you?