Department Specialist Question: Download Department Specialist PDF
Your client is upset with you for a mistake you made, how do you react?
Answer:
Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Download Department Specialist PDF Read All 74 Department Specialist QuestionsPrevious Question | Next Question |
What can you offer me that another person can’t? | Do you know anyone that works with our company? |