Helpdesk Specialist Question: Download Helpdesk Specialist PDF
Your client is upset with you for a mistake you made, how do you react?
Answer:
Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Download Helpdesk Specialist PDF Read All 75 Helpdesk Specialist QuestionsPrevious Question | Next Question |
If you were given more initiatives than you could handle, what would you do? | Who are your heroes? |