Agent Service Customer Question:
Your client is upset with you for a mistake you made, how do you react?
Answer:
Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Download Agent Service Customer PDF Read All 66 Agent Service Customer QuestionsPrevious Question | Next Question |
What qualities do you look for in a boss? | Tell me why do you want this job As Agent Service Customer? |