Call Center Scheduling Manager Question: Download Call Center Scheduling Manager PDF

Your client is upset with you for a mistake you made, how do you react?

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.

Previous Question	Next Question
How long do you want to work for us if we hire you?	Have you ever you have been in a position As Call Center Scheduling Manager where you've had to fire someone? How did you feel about that experience?