Kipp Question: Download Kipp PDF

Your client is upset with you for a mistake you made, how do you react?

Tweet Share WhatsApp

Answer:

Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.

Download Kipp PDF Read All 72 Kipp Questions
Previous QuestionNext Question
What education or training have you had that makes you fit for this profession At Kipp?When were you most satisfied in your job At Kipp?