Interlibrary Loan Assistant (ILL) Question: Download Interlibrary Loan Assistant (ILL) PDF
Your client is upset with you for a mistake you made, how do you react?
Answer:
Acknowledge their pain - empathize with them. Then apologize and offer a solution to fix the mistake.
Download Interlibrary Loan Assistant (ILL) PDF Read All 70 Interlibrary Loan Assistant (ILL) QuestionsPrevious Question | Next Question |
Are you currently looking at other job opportunities? | What is the most irritating thing you've experienced about your co-workers? |