Help Desk Technician Question: Download Help Desk Technician PDF

You are not given the tools you need to be successful. How would you change that As Help Desk Technician?

State a business case to your manager / leader as to why you need the tools and make the request for them.

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How do you think your colleagues at your last job would describe you?	Describe a time when you put your needs aside to help a co-worker understand a task. How did you assist them? What was the result?