Oracle Service Contracts Question:

What is usage in service contracts?

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Answer:

Usage base service providing to the product, Usage means
USE+AGE.

we can provide the service to the product on the basis of
USE(counters) and Durations(time) wise, this need to be
define in service contracts how the product get service on
eligible business process(customer support/Field
service/Depot repair) with charges or with out charges .

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