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What is the purpose of compatibility testing?

XQuery Interview Question
XQuery Interview Question

Answer:

Your internal QA department has done all it can to ensure that your software functions as designed. The light is shining at the end of the development tunnel; your product is nearing completion, and the release deadline is rapidly approaching. You know that the application functions on all of your in-house computers. What about the myriad of computer systems of your target users? Nothing upsets your customers more than breaking open that shrink-wrap (or downloading the software from your site) only to find that a conflict exists with the software or hardware they have installed on their computer, rendering your product inoperable. Compatibility testing can help you avoid that dangerous and expensive pitfall

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What does compatibility testing involve and who will do the testing?Some elements on the web page I am testing contain leading (trailing) whitespaces. I am using the Utilities.Trim function to remove them, but sometimes it does not work. What is wrong?