Technical Writer Question: Download Technical Writer PDF
What is the importance of documentation for a product based company?
Answer:
In a product based company, documentation plays a huge role
in attracting new customers, helping the existing ones with
their way around the product. It is important to showcase
the product, its features, whats new scenarios, the new end
and fast solutions to certain previously known problems.
All this information should be communicated in a clear and
concise manner, that actually interests the potential user
to go a step further in getting to know more about the
product. in case of a current user, he/she should be
comfortable to look into the documentation for any
potential troubleshooting issues with the product. If a
product documentation can achieve that, it itself is a
success to the company in many ways.
in attracting new customers, helping the existing ones with
their way around the product. It is important to showcase
the product, its features, whats new scenarios, the new end
and fast solutions to certain previously known problems.
All this information should be communicated in a clear and
concise manner, that actually interests the potential user
to go a step further in getting to know more about the
product. in case of a current user, he/she should be
comfortable to look into the documentation for any
potential troubleshooting issues with the product. If a
product documentation can achieve that, it itself is a
success to the company in many ways.